All order requires a minimum lead time of 3 days. For urgent orders/same day, please contact us at 9772 5629 or email us at pies@windowsillpies.sg

Do note that flavours will be subjected to availability.

We do provide candles only upon request.

We are not halal certified but we strictly do not use any pork, lard or alcohol in our products. Gelatin used, if any, is halal certified.

Once order is confirmed, we regret to inform you that orders can’t be cancelled.

Yes, you can. You may pickup your orders from either location during our operating hours.

1. Great World City, #B1-K114, Singapore 237994
Collection time between 11.30am - 8pm daily
Avoid 3pm-4pm as staff will be out for dinner break.

2. Roxy Square 1, #01-136, Singapore 428769
Collection time between 9am - 5.30pm

Islandwide delivery at $12.
Timeslots: 9am - 12pm, 12pm - 3pm and 3 - 5pm.

For deliveries before 9am, there will be an additional $10 charge.

Orders above $120 will be free.

We are not liable for deliveries. Kindly self collect as much as possible.

Please ensure that you are contactable and have arranged for someone to receive the pies.
Failure to do so, item would be brought back to our store.
You may choose to opt for self collection or a re-delivery at $15.

No, we don’t. If you require to have any, please do email us at pies@windowsillpies.sg for us to send you a soft copy.